Support & Security

Q38. How can I contact support?

Our support team is available through: support@nysmarkets.com

Q39. How long does support take to respond?

Most inquiries are answered within 24 hours.

Q40. Is my data secure?

Yes. NYS uses secure infrastructure and encryption to protect trader data and transactions.

Q41. Do I need identity verification?

Yes. Traders may be required to complete identity verification before receiving payouts.

Q42. Where can I read the full trading rules?

All trading rules and conditions are available in the Terms & Conditions.

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